You built it.
We keep it running.
Once the site is live, someone has to keep it working.
Updates, security, backups, support calls. That doesn’t have to be you.
For web designers & agencies
Your client loves the new site. But there’s always a plugin update that breaks something. A security alert or a support call about something that isn’t even your job anymore.
That’s a maintenance problem instead of a design problem.
And it’s not yours to carry.
Dear John handles WordPress maintenance for your clients in the NZ timezone in plain English, no jargon. You stay the designer. We handle the rest.
The real return
We don’t sell hosting.
We sell maintenance.
01
Software updates
WordPress core, themes and plugins kept current.
02
Security monitoring
Regular checks for compromise, malware and spam. Problems caught early, not when the client notices.
03
Off-site backups
AI plugged into the systems you already use. So the output goes somewhere useful automatically, rather than sitting in a chat window waiting for you to copy it somewhere.
04
Performance checks
Site speed and uptime monitoring. You find out before your client does.
05
Analytics reporting
Monthly visitor and behaviour reports – something actually useful to send the client.
06
SEO rankings
Monthly keyword ranking reports so your client can see their site is doing something.
Partner programme
We pay commission.
Your client gets a discount.
When you refer a client to Dear John, both of you get something out of it. No awkward conversations, no lock-in.
You stay in control and you keep WordPress admin access throughout. White label or direct, your choice.
Your commission
Up to 3 months
For any client who signs up for 12 months. Paid once they’re set up and running.
Client discount
33% for 3 years
Guaranteed discount on standard plan pricing for your referred clients. No time pressure, no expiry traps.
How you share it
Personalised discount code
We give you a code to pass on. As simple as that.
How it works for your clients
Your choice.
Option 1
Direct
Your client deals with Dear John directly. They know who we are, they contact us for support. You stay in the loop on the WordPress side if you want to, but the maintenance relationship is between them and us.
Option 2
White label
Your client deals with you. You deal with us behind the scenes. They never need to know Dear John exists. You stay their single point of contact and we just do the work.
The process
Six steps, then hands off.
01
You recommend us
Tell your client about our maintenance plans and give them your personalised discount code.
03
You send us the site
Package the WordPress install and forward it to Dear John. We take it from there.
04
We set it up
We install the website on our hosting environment. You review and approve before anything goes live.
05
You point the nameservers
You point the nameservers to our hosting. The site goes live.
06
We handle it from here
Maintained, monitored, supported by Dear John. You keep WordPress admin access. We handle everything else.
What clients say
Don’t take my word for it.
Our website has been with Dear John since inception. Excellent service and any queries handled expeditiously and successfully.
Anne Scott, Google review
Why Dear John
What makes this work.
NZ-based
Same timezone. Understands the NZ market. Not a faceless offshore support desk.
10+ years WordPress
Maintaining WordPress sites for NZ small businesses since before it was fashionable.
You stay in control
WordPress admin access stays with you throughout. We don’t lock you or your client out.
Plain English
No jargon with you or your clients. We explain things so people understand them.
24/7 infrastructure
Enterprise-grade hosting infrastructure with privacy in mind behind every site. You’re not on budget hosting.
A real partnership
One client or a whole portfolio. We’re flexible and we work around how you want to operate.
Got clients in mind?
Not a three-month experiment
Let’s walk through how it works for your setup.